Recognition & Awards
Honored to be recognized for advancing human-centered design in federal services
Awards & Honors
12/2024
Commissioner Recognition - Taxpayer 360 Project
Internal Revenue Service (IRS)
Recognition for leadership in Taxpayer 360 digital transformation project
Featured Achievement
7/2024
Commissioner Award – Customer Journey Improvement
Internal Revenue Service (IRS)
Commissioner & Deputy Commissioner Awards for customer journey improvements
Featured Achievement
7/2024
Commissioner Award – Submission Processing Secure Messaging Team
Internal Revenue Service (IRS)
Commissioner & Deputy Commissioner Awards for secure messaging system implementation
10/2023
Director's Excellence Award
Internal Revenue Service (IRS), Office of Online Services (OLS)
Excellence in digital service delivery and user experience leadership on the Submission Processing Secure Messaging project
2001
NIH Plain Language Award
U.S. Department of Health and Human Services, Public Health Service, National Institutes of Health
Recognition for clear communication in health information
5
Awards & Honors
1
Publications